Hands-On Operations Manager at MRG Group

Step into the Operations Manager role at Gibbons Irish Pub, part of MRG Group in Toronto, ON, and enhance every guest's experience. This vibrant hands-on leadership role is crucial for seamless service delivery and team engagement.
As Operations Manager, you will report to the General Manager and focus on Front Of House operations, leading a proactive team to ensure exceptional hospitality. Your role includes maintaining high standards during service and engaging with guests to foster a lively atmosphere.
Key Responsibilities:
• Direct day-to-day operations with an energetic service focus
• Inspire FOH team members to deliver standout guest experiences
• Create and manage work schedules aligned with peak traffic
• Conduct engaging pre-shifts and service check-ins
• Collaborate seamlessly with Marketing and Culinary teams
Requirements:
• Minimum of 2 years in a hospitality leadership role
• Strong skills in conflict resolution and team development
• Vali...