Help Desk Analyst I: IT Support & Troubleshooter

Remote, Remote, Colombia • Posted June 01, 2026

Job Type: Full-time
Location: Remote, Remote
Posted: June 01, 2026
Category: Inteligencia empresarial y análisis
Application Deadline: July 11, 2026

Role Description

Capgemini is seeking a Helpdesk Analyst in Colombia to provide technical support and troubleshoot customer issues, including hardware, software, and network-related problems. The ideal candidate will have at least 1 year of helpdesk experience, strong communication skills, and be fluent in English. This role offers a competitive salary, performance-based bonuses, and an inclusive work environment, along with comprehensive benefits including private health insurance and opportunities for career development.
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