Help Desk Junior (Brasil y México).
cdmx, méxico, Mexico • Posted June 07, 2026
Job Type:
Full-time
Location:
cdmx, méxico
Posted:
June 07, 2026
Category:
Other-General
Application Deadline:
July 17, 2026
Role Description
Create and update process documentation.
Assignment, tracking and closure of technical support services provided to different clients of GSB Solutions. These activities include:
Access the ticket management system, for the services assignment.
Request notification from the engineer in case any problem arises during the service.
Record the services performed in the corresponding database or ticket management systems.
These activities are not limiting.
Assignment, tracking and closure of technical support services provided to different clients of GSB Solutions. These activities include:
Access the ticket management system, for the services assignment.
Request notification from the engineer in case any problem arises during the service.
Record the services performed in the corresponding database or ticket management systems.
These activities are not limiting.
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