Help Desk Software Management Team Lead

Help Desk Software Management Team Lead
Quantico, VA (http://maps.google.com/maps?q=Quantico+VA+USA+22134)






Job Type

Full-time

Description

If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring for a dynamic and experienced Help Desk Software Management Team Lead.


Clearance:Active Secret


Work Schedule:Full Time, Onsite, Monday - Friday


Role Overview:

The Help Desk Software Management Team Lead provides technical management of the trouble ticketing infrastructure while overseeing the Unit Diary/Help Desk section. The manager is responsible for configuring JIRA workflows, managing hardware assets, and ensuring staff compliance with annual training requirements.


General Skillset

+ Experience wi...