Help Desk Specialist

Vancouver, British Columbia, Canada • Posted March 22, 2026

Job Type: Full-time

Location: Vancouver, British Columbia

Posted: March 22, 2026

Category: Computer Occupations

Application Deadline: May 01, 2026

Role Description

Job Description
We are working with a Federal Government client seeking a Level 2, Help Desk Specialist to join their team onsite in Vancouver, BC for a 1-year contract!
Roles and Responsibilities
The Help Desk Specialist Level 2 will perform, but not be limited to the following tasks:
Input data into the departmental incident and problem tracking systems on the evolution of assigned incidents;
Provide technical expertise and advice to IT Service Desk and Desktop Support Junior level resources;
Prepare and install user desktop computer for office use in accordance with departmental standards;
Prepare and install user laptop or tablet office use or for users with teleworking agreements or during “work at home conditions” in accordance with departmental standards;
Install, maintain, and troubleshoot hardware and software at the user workstation or remotely;
Roll out of new/updated software on ...
                

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