Help Desk Support Engineer

Remote, FL, USA

Full-time

Clearance Requirement: None

**Company Description**

Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.

**Job Description**

****This position is contingent upon contract award****

SOSi is seeking a Help Desk Support Engineer to provide technical assistance and support to end users by troubleshooting software issues, resolving access problems, and supporting IT management tools and systems. This role ensures prompt issue resolution, delivers user training, and supports cloud-based applications and IT service operations.

Essential Job Duties:

+ Provide technical support and training for end-users of JIRA and GitLab, ensuring efficient system adoption and issue resolutio...