Help Desk/Desktop Support Analyst

Description We are looking for a Help Desk/Desktop Support Analyst to join a manufacturing organization in Tarrytown, New York on a contract basis with the potential for a permanent position. This position supports employees across office and remote settings by resolving day-to-day technical issues, preparing end-user devices, and maintaining a dependable support experience. The ideal candidate brings a service-oriented mindset, strong troubleshooting ability, and a disciplined approach to documentation, user support, and security-focused IT practices.

Responsibilities:
• Provide technical assistance for employees working both on-site and remotely, diagnosing and resolving hardware, software, and access-related issues.
• Prepare and deploy laptops through Microsoft 365 Autopilot, ensuring devices are configured properly for end users.
• Coordinate employee setup and separation activities by handling onboarding and offboarding tasks with accurate records and appropriat...