Helpdesk Associate - ITIL

Noida, Uttar Pradesh, India • Posted June 03, 2026

Job Type: Full-time

Location: Noida, Uttar Pradesh

Posted: June 03, 2026

Category: Computer Occupations

Application Deadline: July 13, 2026

Role Description

Job Description
Req ID: 311619 
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
Requirements: 
Helpdesk Sr. Associate at Grade-5 position in Service Desk
Must be a Graduate. B.Tech/B.E or any other technical degree preferred
Good communication skills with minimum 1 year of international calling experience
Good comprehension & writing skills.
Must possess excellent customer handling skills
Should be comfortable to work in rotational shift with 24x7 support window
Job description:
Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems t...
                

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