Helpdesk Operator

Helpdesk Operative - Headington
£13.83 per hour | Temporary (ongoing) | 24/7 shift rota - days, nights, weekends

Manpower is recruiting Helpdesk Operatives to join our client's expanding team based in Headington. This is an excellent opportunity for someone with strong communication skills and a passion for delivering exceptional customer service in a fast‑paced environment. Currently recruiting for Tuesday - Saturday 11.00 to 19:30.

Key Responsibilities

Provide professional and efficient customer support via phone, email, and other communication channels.
Log, prioritise, and resolve incoming enquiries using customer service software.
Troubleshoot and resolve issues promptly while maintaining a calm and positive approach.
Manage multiple tasks simultaneously and ensure accurate documentation of all customer interactions.
Collaborate effectively with colleagues to meet service level targets and achieve customer satisfaction.About You

Minimum ...