HR Operations Manager

Opportunity

Borderless AI is seeking a seasoned HR Operations Manager who will manage and lead multiple customer‑facing HR functions related to employer and employee onboarding, global benefits, global payroll support, and day‑to‑day interactions with our customers. The ideal candidate will be detail‑oriented, a natural self‑starter, and be able to adapt to our ever‑evolving software as we develop our best‑in‑class platform for our customers. This role will ensure all local regulatory and compliance procedures are performed correctly and accurately, as well as be responsible for planning, developing, and organizing new business procedures related to global payroll and benefits.

Role and Responsibilities

• Own day‑to‑day customer communications including hosting customer support calls, quarterly business reviews, and customer account presentations
• Drive customer onboarding, adoption, and ongoing success across the Borderless AI platform