Hub Relations Coordinator

Job Description
A closed door pharmacy is looking to hire a Hub Relations Coordinator for a closed door pharmacy to sit in Robinson Township. We are looking for candidates who are passionate about helping customers, working directly with patients, and have a strong technical aptitude to catch on to their systems quickly.
Responsibilities:
• Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment, insurance verification and arrange delivery
• Provide patient care to accurately support pharma programs and triage to a pharmacist when required
• Place outbound phone calls to resolve routine and new issues with patients, doctors and insurers
• Document all call information and data discovery according to operating procedures
• Utilize proper escalation channels to meet patient needs & resolve open issues
• Research required information using available resources
• Maintain confidentiality of patient and proprie...