IAM Engineer

Job Description
SUMMARY OF POSITION:
An Identity Access Management Engineer should demonstrate commitment to delivering distinctive service. This provides support for various functions within the Identity Management team. This position is meant as a “technical operator” for different technology in the organization. An Identity Access Management Engineer is also responsible for documentation of systems, operational turnover for support, and cross training other team members amongst other duties as assigned.

PRIMARY RESPONSIBILITIES:
• Provide distinctive service to clients and prospects, in person and over the telephone. Respond to associate inquiries and satisfactorily resolve client/associate issues. Support firm-wide achievement of the three-ring standard (all phones answered by a live person within three rings).
• Enhances Information Security environment by supporting system configuration; generating reports; following up with team members to ensure required ...