IBM web Methods – Senior Integration Engineer (Support & Administration)
abu dhabi, abu dhabi, United-Arab-Emirates • Posted July 02, 2026
Job Type:
Full-time
Location:
abu dhabi, abu dhabi
Posted:
July 02, 2026
Category:
Other-General
Application Deadline:
August 11, 2026
Role Description
Key Responsibilities Production Support & Incident Management
- Serve as the primary escalation point for all IBM webMethods production incidents, ensuring timely triage, root cause analysis, and resolution.
- Monitor integration flows, services, and messaging channels across IS, API Gateway, and UM environments for faults, failures, and performance degradation.
- Manage and resolve P1/P2 critical incidents within defined SLAs, coordinating with internal teams and vendors as required.
- Perform log analysis, thread dump analysis, and diagnostic investigations to identify and remediate integration failures.
- Maintain incident, problem, and change records in ITSM tools (e.g., ServiceNow, Jira) with thorough documentation and closure reports.
- Conduct post-incident reviews and implement preventive measures to reduce recurrence.
- Administer and maintain IBM webMethods Integ...
Interested in this role?
Click the button below to start your application for IBM web Methods – Senior Integration Engineer (Support & Administration) at Star Services LLC.
Apply Now