Implementation Analyst - Associate - Canada Client Consulting

Job Description The Implementation Manager Associate supports the delivery of implementation projects by coordinating activities, maintaining project artifacts, and ensuring accurate tracking of milestones, risks, and action items. This role works closely with Implementation Managers, Business Development, Relationship Management, and internal partners to help drive projects to completion within agreed timeframes and scope.

Typical Project Support May Include

New Merchant Accounts – supporting POS implementation activities

Existing Merchant Accounts – supporting terminal shipments, scheduling, and upgrade coordination

RFP Support – assisting with preparation of standard materials (e.g., sample plans, timelines)

Core Responsibilities

Support client communications by scheduling meetings, preparing agendas, capturing minutes, and distributing action items.

Maintain implementation documentation (project plans, checklists, issue...