Implementation Support Specialist

About the role
We are looking for an Implementation Support Specialist in our office in Łódź - Jaracza

The Implementation Support Specialist plays a key role in managing the day-to-day customer experience of Axalta’s customer-facing digital applications. You will work closely with Digital Product Teams, Sales Operations, customers, distribution partners, and IT to ensure seamless access, adoption, and effective use of Axalta’s digital tools.

This role suits a digitally minded professional with strong technical understanding, excellent communication skills, and the ability to collaborate across international and cross-functional teams.

Key responsibilities

· Provide Level 1 and Level 2 support to Sales Operations, customers, and distribution partners

· Manage user onboarding, access rights, and account administration

· Collaborate closely with regional sales teams and distributors/importers to drive adoption and effective usage

· Actively...