Incident Command & Platform Reliability Lead

A leading gaming technology company in Kuala Lumpur seeks a Technical Service Operations Lead (TSO Lead) to oversee incident management within their Global Technical Operations team. This role involves serving as an Incident Commander for major incidents, managing communications, and analyzing incident trends. Candidates should have 6+ years of experience in technical operations, strong ITIL knowledge, and excellent communication skills. The position offers a salary between RM240,000 and RM300,000 a year.
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