Information Technology Analyst

**Overview**

**About Business Unit:**

At the core of all that Epsilon does is a team that sets the foundation of our IT infrastructure. The team drives innovation and efficiency through pioneering technology across Epsilon's platforms and business verticals. From being the first point of contact for infrastructure needs to final deployment, the team provides end-to-end solutions for our client-facing platforms. ETS supports all aspects of revenue-generating platforms for Epsilon and sets the architectural direction for our enterprise deployments. By adopting the newest technologies, such as Cloud, Automation, and Artificial Intelligence, the team is at the front of redefining our digital business and capturing new opportunities.

This role acts as the operational nerve centre, ensuring rapid detection, notification, coordination, and restoration of services across Windows, Linux, Kubernetes, and cloud-native platforms, with strong emphasis on monitoring throug...