Information Technology Support Specialist

L2 IT Support Engineer (SAP & IAM Specialist) Location:

Remote Position Type:

Temporary, 3-month contract

We are looking for a L2 IT Support Engineer to join our technical team. In this role, you will serve as a key escalation point for technical issues, focusing specifically on SAP environments and Identity & Access Management (IAM) lifecycle operations. You will be responsible for ensuring high availability, security, and integrity of our systems while providing exceptional support to our internal business units.

Key Responsibilities SAP Support: Manage user access and security roles within SAP (ECC, S/4HANA). Troubleshoot SAP GUI and Fiori issues for end-users. Provide support for SAP GRC (Governance, Risk, and Compliance) activities, including SOD (Segregation of Duties) analysis.

IAM Management: Manage the end-to-end IAM lifecycle (joiners, movers, leavers). Manage user identities within Active Directory, SSO solutions (eg, Azure AD, Ok...