Information Technology Support Specialist

London, Ontario, Canada • Posted March 23, 2026

Job Type: Regular Full-Time

Location: London, Ontario

Posted: March 23, 2026

Category: Computer Occupations

Application Deadline: May 02, 2026

Role Description

 Responsibilities 
What your day will look like
IT Support 
Participate as an integral part of our National Helpdesk team, offering information technology support across the organization
Setup and configure computer hardware, software, mobile devices and peripherals, addressing both routine and complex technical issues
Administration of user accounts and related activities
Conduct onboarding and offboarding procedures for end users 
Provide technical support to resolve help requests from end users via telephone, email and chat in a professional and courteous manner
Record, track and document the problem-solving process for helpdesk requests, including all actions taken to final resolution
Travel occasionally to client locations and/or other Dillon offices for the purposes of executing your responsibilities, internal/external client relationship development, opportunity/project research, a...
                

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