Infrastructure Analyst

Calgary, Alberta, Canada • Posted June 18, 2026

Job Type: Full-time

Location: Calgary, Alberta

Posted: June 18, 2026

Category: Computer Occupations

Application Deadline: July 28, 2026

Role Description

 Job Description: Monitor and support IT infrastructure components related to networks, virtualization, cloud, servers, storage, and backups. 
 Evaluate and triage IT infrastructure events. 
 Perform - and document - complex troubleshooting of IT infrastructure events 
 Monitor planned IT infrastructure changes. 
 Co-ordinate Incident resolution within IT infrastructure operations. 
 Co-ordinate IT infrastructure troubleshooting with specialist teams. 
 Issue escalations via established processes. 
 Produce priority event reports. 
 Tools knowledge - Experience in using Monitoring Tools Like Datadog, SCOM and ITSM tool like ServiceNow will be added advantage. 
 Troubleshooting Experience- Ability to utilize Standard Operating Procedures and KB articles for 1st level troubleshooting and follow escalation procedures for any additional technical support. 
 Must-Haves (Minimum Require...
                

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