Infrastructure Management Consultant at CIBC

Join CIBC in Toronto as an Expert Consultant in Infrastructure Management. You'll optimize client experiences through effective test environment management and collaborative team efforts.
As part of CIBC's Capital Markets team in the Alternate Solutions Group, you'll be responsible for managing the lifecycle of test environments, troubleshooting issues, and supporting infrastructure improvements. This role emphasizes documentation and proactive collaboration with project teams to enhance overall client banking interactions.
Key Responsibilities:
• Supervise incident management and swift resolution processes
• Proactively manage certificate renewals for critical systems
• Maintain precise documentation of test environment setups
• Facilitate regular health checks and preparations
• Develop and submit change requests for updates
Requirements:
• 5+ years in test environment management
• Strong understanding of Agile and Waterfall SDLC methodologies
• Knowl...