Infrastructure Technical Lead (VOIS)

Giza, Giza Governorate, Egypt • Posted June 01, 2026

Job Type: Full-time

Location: Giza, Giza Governorate

Posted: June 01, 2026

Category: Computer Occupations

Application Deadline: July 11, 2026

Role Description

Who we are
About this Role

What you’ll do

Lead and develop infrastructure technical operations engineers and service owners.
Manage day-to-day technical operations of the team.
Handle customer escalations effectively to enhance satisfaction and productivity.
Drive and follow up on service improvement plans through operational service owners.
Monitor and manage backend server health.
Ensure services meet availability and performance targets.
Who you are

Possess in-depth knowledge of cloud services and related technologies (VMware, ESXi, Vcenter, Vsphere, Server Hardware, Storage, RAID systems, Azure & O365).
Strong technical understanding of infrastructure services (Active Directory, DHCP, DNS, Windows Servers, print & file sharing).
Skilled in configuration management and automated deployment.
Famili...
                

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