Intermediate IT Support Technician

To provide professional onsite IT support to clients, ensuring efficient resolution of technical issues, reliable system performance, and high levels of customer satisfaction. The role focuses on end-user support, software application support, IT administration, device support, installations, and general infrastructure support within a client-facing environment.

The successful candidate must be technically strong, client-focused, well presented, and comfortable working directly at client sites on a daily basis.

Key Responsibilities IT Support & End-User Assistance

• Provide onsite technical support to clients for hardware, software, connectivity, and device-related issues
• Troubleshoot and resolve desktop, laptop, printer, tablet, and peripheral issues
• Support and maintain Windows operating systems and Microsoft Office applications
• Troubleshoot and support Android and iOS tablets, including setup, connectivity, applicatio...