IT Application Analyst

Job Profile Summary

The IT Application Analyst is responsible for advanced technical analysis, application support, and operational oversight for FIS platforms and related enterprise systems. This role works closely with business teams, developers, infrastructure, production support, and vendors to troubleshoot issues, support enhancements, and maintain stable, secure, and efficient application performance.

The ideal candidate brings strong experience in enterprise application support, integration, transaction processing, and operations, with the ability to convert business needs into technical solutions and support both project delivery and day-to-day system reliability.

Key Responsibilities

• Provide technical support for FIS applications and related business processes.

• Analyze production incidents, defects, processing exceptions, and interface failures to identify root causes and d...