IT Customer Support Lead.

Riyadh, Riyadh Province, Saudi Arabia • Posted June 04, 2026

Job Type: Full-time

Location: Riyadh, Riyadh Province

Posted: June 04, 2026

Category: Computer Occupations

Application Deadline: July 14, 2026

Role Description

For the region Middle East Agfa HealthCare is currently looking for a IT Customer Support Lead.

Our focus is 100% on providing best-of-suite Enterprise Imaging solutions (PACS/ RIS) that enable secure, effective and sustainable imaging data management, to improve productivity and deliver clinical value. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help our customers to achieve their clinical, operational and business strategies.
A Customer Support Lead executes on-site and remote customer facing support, across the full Agfa provided IT Enterprise Imaging solutions (PACS/ RIS/VNA) .It is essential to have a solid technical and application knowledge, whilst building a strong relationship with customers. Site ownership and management of problematic incidents are key to ensure full SLA compliance.
Job Duties & Accountabilities:
Develop and maintain customer service relationship...
                

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