IT Customer Support Technician

Title: IT Customer Support Technician The Company Kellogg Brown and Root (KBR) is a leading Defence and Government professional services provider. KBR Australia has been engaged in working with Defence and Defence Industry for over 20 years and has core competencies in program and project management, engineering, asset management, integrated logistics support, procurement and training solutions, and provides in-depth expertise to a wide range of projects within the Defence sector.

The Role As an IT Support Technician you will provide first line technical support to end users of IT equipment regarding account administration, distribution of software and documentation, system/network status, and problem entry via problem tracking tool. You will also answer technical questions and perform troubleshooting regarding use and identification of personal computer hardware and software related to network communications, and train and lead lower-level employees.

Required ...