IT Field Support Manager

YOUR ROLE

The role is responsible for managing the IT Infrastructure team and providing guidance aligned with corporate IT policies, objectives, and overall business goals. It ensures that departmental KPIs are consistently met in accordance with corporate service management SLAs and budget requirements. The position works closely with key business stakeholders, as well as internal and external suppliers, to develop and deliver appropriate, standardized solutions. It also partners with and supports Global IT initiatives, including strengthening vulnerability tracking and remediation programs, and reinforcing obsolescence remediation efforts to ensure full tracking and resolution. Additionally, the role oversees local IT infrastructure cost control and budget management.

WHAT ARE YOU GOING TO DO?

• Provides local leadership to local IT Infrastructure team and ...