IT Helpdesk Support

Description
*Email valerie.montoya@rht(.com) for consideration*


We are seeking a Junior Desktop Support Technician to provide daily onsite support for an active device refresh project across two terminal locations in the Los Angeles area. This individual will be responsible for supporting desktop and laptop deployment activities, printer setup and troubleshooting, Windows imaging, and basic network connectivity. The position requires a junior-level technician who is dependable, service-oriented, and able to follow direction closely while supporting end users in a hands-on environment.


Environment:

+ 2-3 years of desktop support, help desk, or related technical support experience

+ Experience supporting desktops, laptops, printers, and peripherals

+ Working knowledge of Windows 10 and Windows 11

+ Basic knowledge of networking concepts such as TCP/IP, DNS, and DHCP

+ Ability to image and deploy machines
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