IT Helpdesk Support Specialist

IT Helpdesk Support Specialist
Location: On-site – Wappingers Falls, NY (5 days/week)
Schedule: 35 hours/week
Pay Rate: $22/hour
Employment Type: Contract-to-Hire
BG check and no drug test
About the Role
This is an opportunity to join a white-glove helpdesk team supporting a nationally recognized, mission-driven organization that develops advanced patient simulation technology used to train healthcare professionals and students. Their products create highly realistic training environments that help improve clinical outcomes, reduce errors, and ultimately save lives.
While this is a helpdesk-focused role, the environment itself is unique. The organization supports high-value, Windows-based systems that rely heavily on stable network connectivity, so many support requests tie into real-time troubleshooting across user devices, applications, and connectivity. It’s a strong setting for someone looking to build well-rounded helpdesk experience in a more specialized I...