IT Manager, Ops Tech Solutions (OTS)

Baltimore, MD, United States • Posted May 28, 2026

Job Type: Full-time
Location: Baltimore, MD
Posted: May 28, 2026
Category: other-general
Application Deadline: June 08, 2026

Role Description

Description
You will be leading a team of IT professionals with various skill sets to provide truly innovative technical support to Amazon’s Operations team who fulfill our customer promises millions of times a day. The technology varies between our different facilities, but Amazon’s core IT infrastructure is fully redundant and relies upon top tier vendor hardware networked over fiber optic, copper, and wireless topologies. Your internal customers, whether human, robotic, or mechanical, use mobile computing devices, thin clients, integrated computer, and PCs running Windows, Linux, and Android operating systems to virtually and physically move ecommerce items from our suppliers into our fulfillment centers shelves, from those shelves into packaging, those packages into cars, trucks, and airplanes for delivery to front doors around the world.

Key job responsibilities
- Hire, train, and develop a team of IT professionals.
- Support all safety programs and OSHA complian...

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