IT Onsite Support Engineer (Shanghai)

Shanghai, Shanghai, China • Posted June 04, 2026

Job Type: Full-time

Location: Shanghai, Shanghai

Posted: June 04, 2026

Category: Computer Occupations

Application Deadline: July 14, 2026

Role Description

D-ploy is a company specialized in IT and engineering solutions operating internationally. We take pride in delivering innovative and high-quality services to numerous industry-leading clients. Through strong relationships and trusted partnerships within the IT community, we optimize our clients’ productivity and contribute to their business success and value.
We are currently looking for a committed, flexible, and solutions-oriented professional to join us as an IT Onsite Support Engineer in Shanghai. If you want to be part of a dynamic and international organization, we would love to hear from you!
Responsibilities
 Provide first- and second-level support to internal users. 
 Analyze, prioritize, and resolve incidents and service requests.
 Log and manage tickets in the incident system following ITIL-based processes. 
 Install, configure, and maintain workplace equipment (hardware and software) as well as mobile devic...
                

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