IT Operation Incident Officer [#4907]

Montreal, Quebec, Canada • Posted March 23, 2026

Job Type: Permanent

Location: Montreal, Quebec

Posted: March 23, 2026

Category: Computer Occupations

Application Deadline: May 02, 2026

Role Description

Alteo is looking for an IT Operation Incident Officer for a permanent position based in Montreal.

Your main role will be to contribute to the smooth technical running of operations, recommending and implementing methodological and technical solutions to optimize and guarantee the smooth running of operations, while ensuring compliance with processes and regulations.
Responsibilities:
> Participate in defining procedures to ensure service performance
Participate in the study and analysis of electronic payment platform requirements
Participate in the analysis of operability constraints
Participate in the industrialization of production and the implementation of the business recovery plan
Participate in the definition and implementation of operating procedures
Participate in the drafting of qualification and patch testing procedures
> Participate in customer support with the aim of meeting availability and reli...
                

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