IT Senior Support Engineer (Infrastructure and Network)

Ref: YC47006


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WORK TYPE: Remote-based with 1–2 on-site visits per week

VISA SUPPORT: Not provided

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TYPE: Full-time

WORKING HOURS: 9:00-17:30 (1-hour lunch break), Monday to Friday

SALARY: €55k – 65k per annum (including Holiday allowance), depending on experience

START: ASAP

LOCATION: Amsterdam (Remote-based with 1–2 on-site visits per week)



Senior IT Support Engineer Main Responsibilities:

• Deliver technical support (L1–L3) to internal and external customers via remote and on-site channels, ensuring timely diagnosis and resolution of incidents

• Manage end-to-end support cases, maintaining high service quality and customer satisfaction

• Act as technical account manager and escalation point for multiple clients

• Design, implement, and maintain IT infrastructure and system integration solutions, including high-le...