IT Service Manager - Secure Cloud Services (DV Security Clearance)

Position Overview

At CGI you will play a key role in shaping and delivering high-quality IT services that support mission‑critical systems across the Space, Defence and Intelligence sector. As an IT Service Manager you will establish and optimise service management processes within secure cloud environments, ensuring consistent performance and continuous improvement. You will take ownership of service outcomes, apply innovative thinking, and grow your expertise in a collaborative and supportive environment. Your role will be based on site near Gloucester or in Central London 5 days a week. Due to the secure nature of the programme, you must hold UK Security Clearance or be eligible to obtain clearance.

Your future duties and responsibilities

• Define, implement and manage IT service management processes within secure cloud environments, ensuring services are delivered consistently and in line with agreed standards.
• Take ownership of servi...