IT Services Manager
Angol, Araucania, Chile • Posted June 04, 2026
Job Type:
fullTime
Location:
Angol, Araucania
Posted:
June 04, 2026
Category:
Operations Specialties Managers
Application Deadline:
July 14, 2026
Role Description
Key Responsibilities
- Manage daily IT operations and support services
- Ensure systems are running smoothly with minimal downtime
- Handle incidents, problems, and changes (ITIL process)
- Lead and support IT teams (L1/L2/L3)
- Work with stakeholders and vendors
- Monitor service performance and improve efficiency
Requirements
- 8+ years of IT experience
- Knowledge of ITIL processes
- Experience with tools like ServiceNow or Jira
- Basic understanding of cloud (AWS/Azure/GCP)
- Good communication and leadership skills
Nice to Have
- ITIL Certification
- Experience in Agile/DevOps
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