IT Support Analyst

The IT Support Analyst will support computer, network systems, hardware and software components to ensure high levels of availability and compliance as well as demonstrate excellent customer service. This individual also participates in the day to day operational activities to support the IT department activities and the end users requirements.

Responsibilities

• Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users, IT Administrator and department manager.
• Provide first level support (phone or in person) to users in day to day issues with computer components and systems for all different Liebherr Canada locations.
• Deploy workstations, printers, peripherals, software (including factory applications) and any other network components.
• Coordinate activities with IT Team located in Burlington, ON, and report any issues, problems, risk or point o...