IT Support Analyst

Job Title: IT Support Analyst 

Location: Maidenhead, United Kingdom

Employment Type: Full-Time

Experience Required: 5 years

Reports to: IT Service Desk Lead 

Summary:

We are seeking a highly skilled and experienced IT Support Analyst with a strong background in customer service, technical support, and enterprise application support. The ideal candidate will have at least five years of experience in a Service Desk, Helpdesk, or IT Support environment and possess excellent communication and problem-solving skills. The role will involve providing first-line and second-line support across a broad range of technologies, including Microsoft 365, ERP systems, CRM platforms, cloud-based applications, Python-based tools and automations, b...