IT Support Engineer

The IT Engineer is responsible for supporting our customers with IT Company IT systems and Computers with both System Hardware and Software and work involve effective provisioning, installation or configuration, operation, and maintenance of IT systems and related infrastructure.

Closely associate with Department Colleagues and Heads and identify the requirements to be implemented in Company related IT software & Hardware and coordinate with technical support team.

Advise Management from Time to Time with latest innovate IT measures to stream line the operational activities where ever possible.

Install, upgrade, support and troubleshoot desktop applications, like Windows Client OS and macOS., Adobe Acrobat, Skype, Antivirus Software, etc.

Microsoft Office suite and Office365 configuration and troubleshooting.

Assist in administering Windows Server and the main server roles of Active Directory, File Server, Print Server, DNS, DHCP, WSUS, etc.