IT Support Engineer I, IT Support Engineer I, OTS

Revolutionize Global Operations with Amazon OTS

At Amazon's core lies our Operations team, renowned for delivering excellence at unprecedented speed and scale. Every day, our facilities process and deliver millions of products to customers across the globe. OTS – OpsTech Solutions serves as the backbone of this massive operation, providing 24/7 IT support to keep our worldwide network running seamlessly.

Your Role as IT Support Engineer I

Join us in shaping the future of e‑commerce technology. As an IT Support Engineer I, you'll:

• Deploy innovative technical solutions across regional facilities
• Provide expert support for hardware, operating systems, and enterprise applications
• Think creatively to solve unique challenges beyond standard procedures
• Collaborate with global teams to maintain and improve our technology infrastructure
• Drive operational excellence through hands‑on problem‑solving