IT Support Engineer I, IT Support Engineer I, OTS

Cienega De Flores, Mexico, Mexico • Posted June 06, 2026

Job Type: Full-time
Location: Cienega De Flores, Mexico
Posted: June 06, 2026
Category: other-general
Application Deadline: June 11, 2026

Role Description

Description
Revolutionize Global Operations with Amazon OTS

At Amazon's core lies our Operations team, renowned for delivering excellence at unprecedented speed and scale. Every day, our facilities process and deliver millions of products to customers across the globe. OTS - OpsTech Solutions serves as the backbone of this massive operation, providing 24/7 IT support to keep our worldwide network running seamlessly.

Your Role as IT Support Engineer I

Join us in shaping the future of e-commerce technology. As an IT Support Engineer I, you'll:

Deploy innovative technical solutions across regional facilities
Provide expert support for hardware, operating systems, and enterprise applications
Think creatively to solve unique challenges beyond standard procedures
Collaborate with global teams to maintain and improve our technology infrastructure
Drive operational excellence through hands-on problem-solving

Why Amazon OTS?

W...

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