IT Support Engineer

tilbury, england, United-Kingdom • Posted June 08, 2026

Job Type: Full-time

Location: tilbury, england

Posted: June 08, 2026

Category: IT & Technology

Application Deadline: July 18, 2026

Role Description

IT Support Engineer Application Deadline:  9 June 2026 
Department:  Support Services 
Employment Type:  Permanent 
Location:  Tilbury 1 
Description As an IT Support Engineer at Seras, you’ll be based at our Tilbury site, delivering 1st to 3rd line IT support with a strong emphasis on face‑to‑face support for the local business, while also supporting our wider national organisation. 
The role blends hands‑on technical support with project work, covering the maintenance and improvement of existing systems, resolution of complex technical issues, and the delivery of change to future‑proof our IT services. 
Occasional travel to other Seras sites will be required. 
Key Responsibilities Provide 1st, 2nd and 3rd line IT support, resolving end user, system, and infrastructure issues 
Act as the senior technical escalation point for complex and high priority incident...
                

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