IT Support

Gotenba, Shizuoka Prefecture, Japan • Posted June 09, 2026

Job Type: Full-time

Location: Gotenba, Shizuoka Prefecture

Posted: June 09, 2026

Category: Computer Occupations

Application Deadline: July 19, 2026

Role Description

What you will do
As our On Site Service Analyst will do:
Service Operations: Handle incidents and requests as per defined processes and SLA. Reinstall and refresh computer clients as per defined processes. Report potential problems to Problem Management. Support and assist with setting up/using remote collaboration tools/systems

Actively contribute with ideas to improve IT situation at local site

Project participation and Implementation of global projects at local site

Basic training to individual users at local site

Attend trainings on new technical solutions being rolledout in the company

Under supervision perform standard activities in a service

We believe you have
Min 1 year of experience providing hands-on support for IT services

Expert knowledge in Microsoft products, Cisco collaboration tools, HP copiers and computers, and cabling works.<...

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