IT Support

About the Role

We are looking for an IT Support Specialist to join our team and ensure the smooth operation of our internal IT infrastructure. In this role, you will be responsible for providing daily technical support to end-users, managing IT assets, and maintaining the stability and security of our office network and systems.

We are looking for a candidate with at least 1 year of experience in IT support or technical support. The ideal candidate is skilled in troubleshooting daily hardware, software, and network issues, and can provide efficient end-user support. Strong problem-solving abilities and communication skills are essential, with the ability to work effectively under pressure.

Key Responsibilities

• Provide daily IT support for overseas offices, including deployment, configuration, and procurement of hardware and software.
• Troubleshoot and manage issues related to Windows and macOS operating systems, a...