IT Support Specialist

We're hiring an IT Support Specialist!

As an IT Support Specialist for REDspace you will provide technical support for client based applications and internal workstation equipment. You will be responsible for providing technical assistance and support to both internal users and client computer systems, hardware, and software.

Please note: This is an onsite position at our Bedford, NS office, with the potential to go hybrid after your first four months.

What You'll Do

• Support end users in day-to-day IT tasks, including troubleshooting of workstations, printers, test devices and other office IT equipment or services.
• Act as a liaison between end users and administrators as needed to provide an additional level of support.
• Monitor support inboxes, tickets, and Slack support channels.
• Provide training and support to end-users on how to use computer systems, software, and ha...