IT Support Specialist – Retail Operations

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Profile Requirements:

• Experience in IT support or helpdesk environments
• Strong troubleshooting skills (remote support essential)
• Familiarity with POS systems and retail environments (preferred)
• Experience with ERP systems (e.g., Pronto) highly regarded
• Understanding of Salesforce or ticketing systems (preferred)
• Basic networking knowledge (Wi-Fi, devices, connectivity)
• Strong communication skills (written and verbal)
• Ability to work independently and p...