IT Support Technician - Madrid

The position

As an IT Support Technician, you will be responsible for delivering high quality IT support. You will handle first-line support for all IT-related issues, both on-site and remotely. Your tasks will include setting up workstations, onboarding and offboarding employees, troubleshooting client systems, and contributing to short and long-term projects aimed at enhancing our client platform and support systems. We offer a culture where we share knowledge and help out wherever we can.

Your Main Tasks

• Provide first-line IT support to employees, both on-site and remotely.
• Set up and configure thin-clients and workstations for new hires.
• Troubleshoot client systems and resolve technical issues promptly.
• Contribute to short and long-term projects focused on improving our client platform and support systems.
• Help out with office related tasks.

About You

• You have previous ex...