IT Team Leader

Are you an experienced hands-on IT Team Leader, who is looking to work in a fast paced, global, market leading company?

Here at Innovative Technology, we have an excellent opportunity for an experienced IT Team Leader to join our site-based IT team at our global head office in Oldham, Greater Manchester.

The IT Team Leader role overview:

To lead and develop the IT Support function, ensuring the consistent delivery of high-quality support services and reliable operation of all managed IT systems and commercial off-the-shelf platforms.

Responsibilities of our IT Team Leader:

Responsible for coaching and developing the team, managing performance, fostering a positive and high performing work culture

Own the day-to-day operation of the IT Helpdesk, ensuring all incidents and requests are effectively triaged, prioritised and progressed in line with business impact

Personally handle complex, high-impact issues and coordinate resources for sw...