IT Technical Senior Analyst - End User Computing

Under general supervision, develops, designs, and supports IT technology solutions within end-user and hardware systems. Performs complex analysis and translation of business, information, and technical requirements to achieve IT solutions that meet business needs. Develops design specifications and deliverables related to the support system enhancements.

+ Manage and perform infrastructure upgrades and maintenance to SCCM/Microsoft Configuration Manager
+ Develop and maintain ULS PC images for laptops and desktops using OSD and Autopilot (in collaboration with team)

+ Assist with ULS’s patching and vulnerability management processes for Windows workstations and servers

+ Performing software review, as necessary, to determine software solutions based on user request

+ Perform software distribution and packaging duties as necessary

+ Document configuration and installation processes and details

+ Perform system hardwa...