IT Technical Support

• Troubleshooting: Diagnose and resolve technical issues related to hardware, software, and network equipment.
• Hardware Support: Install, configure, and maintain computer systems, peripherals, and network devices.
• Software Support: Provide assistance with software installations, updates, and troubleshooting.
• Network Support: Assist with network connectivity issues, troubleshooting, and maintenance.
• Help Desk Support: Respond to user inquiries and requests via phone, email, and in-person.
• Documentation: Create and maintain technical documentation and knowledge base articles.
• User Training: Provide basic training and support to end-users on IT systems and applications.
• Security: Adhere to security policies and procedures to protect sensitive data.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 1+ year/s of experience in...