IT Technical Support

Job Summary

We are seeking a proactive and detail-oriented IT Technical Support Specialist to manage our day-to-day technology operations. As the primary point of contact for all technical needs, you will ensure that hardware, software, and network systems function at peak performance. The ideal candidate is a disciplined problem-solver who takes full ownership of the office's technical environment and prides themselves on maintaining organized, high-standard IT assets.

Key Responsibilities

• End-to-End Asset Management: Execute the full lifecycle of hardware assets, including unboxing, imaging/OS installation, configuration, deployment, and secure decommissioning.
• Proactive Technical Support: Provide rapid-response 1st and 2nd level support for on-site and remote employees, ensuring minimal downtime.
• Infrastructure Maintenance: Monitor and maintain network peripherals (routers, switches, cabling) and office hardware (printers, ...